After living abroad in Normandy the past two years, I’m back in the USA fully focused and ready to apply myself. Here’s a look at my CV.

Highly motivated and detail oriented bilingual business graduate with a strong background in client service, operations, and high-value sales environments. Skilled in handling financial transactions, building customer relationships, and maintaining accuracy under pressure.


EXPERIENCE


Property & Operations Support
Kost Properties LLC – San Antonio, TX | Dec 2018 – Present
• Supported budgeting, investment tracking, and lease document preparation for $10M+ portfolio of commercial real estate.
• Managed communications with tenants and service providers to ensure timely rent collection, contract compliance, and issue resolution.
• Frequently reviewed and organized financial records and vendor invoices, keeping high accuracy rates for multiple audit cycles


Sales Manager & Sr. Client Advisor
Porsche Dealership – Arlington, VA | Feb 2022 – Jan 2023
• Generated over $4.6M in annual vehicle sales while maintaining client satisfaction in a luxury service environment.
• Led a small team, coached new hires on compliance procedures, and tracked client interactions in CRM systems.
• Helped organize events and local outreach using zip code data and customer insights to increase qualified leads and test drives.


Sales Consultant
Ford Dealership – Wheaton, MD | Aug 2021 – Jan 2022
• Closed multiple high-value vehicle sales per week, managing daily paperwork and trade-ins with 100% accuracy.
• Balanced customer flow during a national vehicle shortage with transparency and professionalism, contributing to a 90%+ customer satisfaction rate.
• Used internal systems to track inventory, initiate credit applications, and manage financing conversations with customers.


Founder & Operator
Trail Hazers LLC – Washington, D.C. | Sep 2017 – Nov 2023
• Built and scaled a retail/e-commerce business to over $2.2M in yearly revenue, managing all financial operations and customer service workflows.
• Oversaw cash flow, online payment systems, inventory records, and third-party vendor payments with limited discrepancies.
• Designed internal systems for handling returns, resolving chargebacks, and ensuring secure compliance with payment processors like Square.


Team Operations Coordinator
Pink Fox LLC – Washington, D.C. | Jul 2017 – Oct 2020
• Acted as primary logistics coordinator for packaging and dispatch, maintaining detailed records of daily orders and transactions.
• Supported compliance with state licensing requirements in a tightly regulated industry, helping streamline order workflows and secure product handling.
• Maintained high levels of accuracy and customer satisfaction while scaling daily operations 3x over a two-year period


EDUCATION


B.S. in Business Management (Cum Laude)
Colorado State University Global – Feb 2025


A.A. in General Studies
Northern Virginia Community College – Oct 2023


COURSEWORK & CERTIFICATIONS
• Principles of Financial Accounting
• Business Law
• Personal Finance
• Securities Industry Essentials (SIE) – Currently studying
• Generative AI Professional Diploma – Purdue University Online
• B2 French Fluency Certificate – Alliance Française de Rouen


SKILLS


Customer Service & Financial Handling
• Client Relations · Needs-Based Consultations · Cash Handling · Accurate Documentation · CRM Systems · Dispute Resolution


Operations & Sales
• Workflow Management · Vendor Coordination · Inventory Control · Upselling & Cross-Selling · Goal-Oriented Sales


Tools & Tech
• Microsoft Excel, Word, PowerPoint · Google Workspace · CRM Software · Python (basic) · SQL (basic)


Soft Skills
• Calm Under Pressure · Integrity-Driven · Multilingual (English, French) · Detail-Focused · Growth Mindset